PAULA KEYS

Executive Director of Planning, Performance and Transformation

Executive Team
A view of the front of the Business School building at Treforest.

Paula took up the role of Executive Director of Planning, Performance and Transformation in January 2025.


Paula first joined the University of Glamorgan in 1993, following completion of her degree in Accounting & Finance, as part of the first graduates from the new university.  Paula has worked in a number of roles including student administration, quality assurance and a variety of faculty-based roles cumulating with her role as Head of Administration (now Faculty Chief Operating Officer) which she undertook from 2006 to 2012.  In 2012 she moved into the role of Director of Student Growth and was project manager for the integration of the new University of South Wales, heading up several projects during the first few years of the establishment of the university. 

Paula’s role developed into Director of Planning and Performance with Transformation and Reaching Wider being added to her portfolio in early 2022. 

Paula has a range of external roles including Co-chair of the Welsh Planners Group, Member of the Higher Education Strategic Planners Association (HESPA) Executive Board, Member of HESPA Data Group (HEDIG) and Chair of the HESPA Special Interest Group for Workload Management. 

Our Executive Team

A profressional photograph of Ben Calvert smiling at the camera.

Dr Ben Calvert

Dr Ben Calvert took up the role of Vice-Chancellor in September 2021

Dr Ben Calvert
A professional photograph of James Gravelle smiling at the camera.

Dr James Gravelle

Dr James Gravelle became the University’s Deputy Vice-Chancellor in February 2025.

Dr James Gravelle
A profressional photograph of Rachel Elias-lee smiling at the camera.

Rachel Elias-Lee

Rachel Elias-Lee is Chief Finance and Operating Officer.

Rachel Elias-Lee
A profressional photograph of Martin Steggall smiling at the camera.

Professor Martin Steggall

Professor Martin Steggall is Pro Vice-Chancellor for Research and Innovation.

Professor Martin Steggall
Louise Bright smiling at the camera.

Dr Louise Bright

Dr Louise Bright is Pro Vice-Chancellor for Enterprise, Engagement and Partnerships.

Dr Louise Bright
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Zoe Durrant

Zoe Durrant joined USW in January 2023 as Chief People and Inclusion Officer.

Zoe Durrant