Accessibility statement for Connect

This accessibility statement applies to the Connect Intranet, run by the University of South Wales.

Microsoft Office 365 online is provided by Microsoft on behalf of the University of South Wales.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is.

Microsoft have identified that some parts of Office 365 online are not fully accessible. These are documented in Microsoft’s accessibility conformance declarations

What to do if you cannot access parts of this website

If you are unable to access specific parts of Office 365, you can contact us as follows:

Email [email protected]

Contact Us -

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made.

When contacting us, please provide:    

  • The web address of the page where you found the problem.    
  • A description of the problem (and whether this was mobile or desktop).  
  • The name and, if possible, version of the web browser being used.    
  • Details of any assistive technology being used (for example, a screen reader).    

The contacts are

Email [email protected]

Contact Us -

Reporting accessibility problems with this website

If you find any issues not identified within Microsoft’s accessibility conformance declarations or think the site is not meeting accessibility requirements, 

Email [email protected]

Contact Us -

Please be as specific and detailed as you can.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us

Technical information about this website’s accessibility

The University of South Wales is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

We formally test the accessibility of our website on a regular basis against WCAG 2.1 AA standards. 

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now. If you find something that does not work that we missed, remember to contact us.

Non-compliance with the accessibility regulations

Non-compliances with the regulations are detailed in the following declarations of conformance provided by Microsoft. These documents are provided in Microsoft Word format. If you require an alternative document format, please email [email protected]

Microsoft also provide Windows, iOS and Android based apps as an alternative to the most commonly used Office web apps. These can be downloaded for free from

Disproportionate burden

We are not claiming disproportionate burden for this site.

Content that is not within the scope of the accessibility regulations

Not Applicable

Preparation of this accessibility statement

This statement was prepared on 25th January 2021. It was last reviewed on 4th March 2021

This website was last tested on 25th January 2021. 

The accessibility declarations of conformance have been prepared by Microsoft.