Accessibility statement for Unilearn

This accessibility statement applies to https://unilearn.southwales.ac.uk/

This website is run by the University of South Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is.

Our website has many sections, which are delivered with different systems. We have collected issues we’ve found under the sections they relate to. We hope this will make it easier for you to access the information you need

We know some parts of the website are not fully accessible:

  • Some of the text on our website is not as easy to read as it could be due to poor contrast.
  • Some of our interactive elements such as forms and buttons do not have useful labels or text, making them harder to use.
  • Our page structure is sometimes not as clear as it should be making it harder to make sense of the information based on how it’s structured.
  • Our alternative text on images is sometimes confusing.


Feedback and contact information. 

Please contact us if you have an accessibility query including: 

  • If you are experiencing issues with accessing information or using the website 
  • If you find an accessibility problem not listed on this statement 
  • If you have positive feedback on the accessibility considerations made. 

When contacting us, please provide:     

  • The web address of the page where you found the problem.     
  • A description of the problem (and whether this was mobile or desktop).   
  • The name and, if possible, version of the web browser being used.     
  • Details of any assistive technology being used (for example, a screen reader). 

The contacts are 

Email [email protected]

Contact Us - https://www.southwales.ac.uk/contact-us/

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please Contact Us.

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

Find out how to contact us https://www.southwales.ac.uk/contact-us/

Technical information about this website’s accessibility 

The University of South Wales is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content 

We formally test the accessibility of our website on a regular basis against WCAG 2.1 AA standards.  

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now. If you find something that does not work that we missed, remember to contact us.

Non-compliance with the accessibility regulations

This section covers issues that we need to fix and are working to do so.

We may need to work with 3rd party suppliers to fix some issues.

Blackboard

https://blackboard.southwales.ac.uk

Contrast Issues

Some pages have elements with low contrast between the element and its background, particularly when under focus. This can cause text to be difficult to read, especially for those with low vision, poor eyesight, or colour blindness (WCAG: 1.4.3)


We have asked our supplier to address these issues. 

Incorrect Roles in Page Elements  

Some of our page elements on the FAQ pages are missing useful ‘ARIA’ information to help users identify context. When this information is not present, screen readers may not be able to convey the definition of what the element's role is to the users. (WCAG 1.4.1,  WCAG 1.4.2, WCAG 1.3.1)  


We have asked our supplier to address these issues. 

Text spacing is not adjustable.

We found a small amount of text on our pages is not adjustable. We found this issue in some of our navigation elements. (WCAG 1.4.12)


We have asked our supplier to address these issues.

Form Element with no Label

Some of our interactive elements such as forms and buttons do not have useful labels or text, making them harder to use.

WCAG 1.3.1, WCAG 4.1.2


We have asked our supplier to address these issues.


The following systems have detailed information provided by the supplier.

Panopto

https://southwales.cloud.panopto.eu/Panopto/Pages/Home.aspx

We use Panopto to record learning materials and seek to make the Application and Websites as accessible as possible. The supplier has detailed information on accessibility.

More advice is available

Vevox

Vevox is a third-party platform which means that some aspects of its accessibility are outside of our immediate control. `

The supplier has provided detailed information on the accessibility of the product.

Turnitin

Turnitin is a third-party platform which means that some aspects of its accessibility are outside of our immediate control. The Accessibility Standards Compliance information provided by Turnitin identifies reported issues with Turnitin accessibility.


We aim to work with suppliers to improve the accessibility of their products.

Cylix

We use Cylix to deliver some of our staff training information.

Clix is a third-party platform which means that some aspects of its accessibility are outside of our immediate control.


We aim to work with suppliers to improve the accessibility of their products.

Disproportionate burden 

QMP (QuestionMark Perception)

We are phasing out the use of Question Mark Perception in 2021 and are claiming disproportionate burden for this product.

Captions

We currently use automated captioning in our recorded content. This does not meet the full requirements of the Accessibility regulations and we have produced a disproportionate burden assessment.

Preparation of this accessibility statement 

This statement was prepared on 12th August 2021. It was last reviewed on 12th August 2021