Coaching sessions for NHS frontline staff

virtual coaching

During these unprecedented times, the demands on NHS staff on the front line and in support roles are increasing in what was already a high-pressure environment, so it is essential to support staff to look after their own wellbeing when tackling these challenges.

The University of South Wales and The Professional Development Centre are working in partnership to deliver pro bono coaching sessions to the NHS front line staff at Powys Teaching Health board (PTHB).

USW has worked with PTHB for the past six years, delivering Leadership and Coaching capability Programmes, as well as supporting their staff with individual coaching.

Providing patient care and delivering core back office support during the Coronavirus pandemic requires us all to think and work differently. USW’s pool of qualified and quality assured coaches have made themselves available, free of charge, to support our NHS workers. The coaching aims to support staff with resilience during this demanding period, and give them the chance to be listened to and unload their thoughts in a safe, virtual environment.

Sarah Powell, Assistant Director of Organisational Development at PTHB, said: “Through coaching, colleagues can see a friendly and familiar face that is there to listen and support our staff during the most stressful and unprecedented time. Our staff’s well-being is critical, and we see coaching as a tool that can support this, ensuring staff have access to this a time when they need it most.”

Sharon Mott, Training Manager at USW, added: “This is just one of the many initiatives USW is doing to support businesses, particularly at this difficult time.

“We are proud to have delivered and supported leadership and coaching capability at PTHB and at many other health organisations within Wales. We know our NHS leaders are ready to take the challenge of Coronavirus head on, and so far, they are doing and incredible job. We’d like to share our collective gratitude and respect for all of our NHS staff and keyworkers during this global crisis.”

Dr Louise Bright, Director of Research and Business Engagement, said: “In the coming weeks, USW will continue to draw upon its research expertise, its excellence in teaching, as well as its civic commitment to the people of Wales, in order to collectively act in response to those directly affected by coronavirus. Working in partnership has never been more important.”

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