Leading Change


Based on the Lencioni’s ‘Five dysfunctions of a Team’ model, this programme has been designed specifically for managers to concentrate on developing skills and behaviours to lead more cohesive, highly functioning teams.

The Change Maker Programme

Email: [email protected]

Tel: 01443 482482

Twitter: @USWCommercial

Based on Lencioni’s ‘Five dysfunctions of a Team’ model, this programme has been designed specifically for managers to concentrate on developing skills and behaviours to lead more cohesive, highly functioning teams.


If you recognise these patterns within your team, it might come as a relief to know they’re universal and can be overcome. There’s a big leap you can make: if you can get better at developing skills to counter the dysfunctions, and change the patterns and the problems, you will build confidence and capability, become much more effective, better at collaborating, and your organisation will benefit.

Remember, they’re all connected, and the key is to start by building a strong foundation of trust. Following that, encourage healthy conflict, maintain accountability and set clear objectives communicating with clarity all the way. It might not be easy, but it’s definitely worthwhile.

The Change Maker Programme will be delivered in a virtual learning environment through an easy to use system.  

Each of the 6 sessions will be the perfect blend of real-time facilitator-led theory and practical and participative tasks and activities, with virtual breakout rooms to optimise learning. 

The flexible module-based sessions are 2 and a half hours long. There will be some short pre-course reading to complete prior to some of the sessions.

Module 1: Leaders that inspire and Managers that motivate - 6 October 2021

Progressing onwards to the Leadership and Management strand of the Change Makers programme, we start Module One with a focus on understanding the difference between leadership and management and the vital role both play in delivering high performance.

Module 2: Building trusting environments - 13th October 2021

This module considers what tools and techniques leaders have to create and build working environments where people trust each other and work for each other.

Module 3: Courageous conversations - 20th October 2021

Being able to engage in passionate debate without fearing conflict is an important feature that high performing teams share. Module 3 explores the ways to have confidence to hold and facilitate courageous conversation with and between our people.

Module 4: Committing to the purpose - 3rd November 2021

Module 4 looks at how we as leaders and managers can help people to understand the purpose of the team and their role within it. The module develops into realising how a lack of commitment can be a limiting factor in the performance of the team.

Module 5: Thriving on accountability - 10th November 2021

Taking ownership and accountability for your actions, behaviours and results is an important aspect of everyone’s working life. How well is accountability understood by managers and how do we hold one another accountable for their performance whilst retaining respectful relationships?

Module 6: Achieving results - 17th November 2021

Inattention to the results of the collective goal can and will lead to low performance. This module looks at the leader's and managers role in ensuring that teams are focused on results, avoid distractions and reach high performance.

Top-up to gain ILM accreditation

You must have completed all 6 Change Maker modules to enrol on to the ILM level 5 accreditation route, this is available at a discounted rate of £1,100

ILM Level 5 Award in Leadership and Management: 5 x 2/12 hour sessions - Starting 24th November 2021

Module 1: Embedding your learning
Module 2: Assessing Your Own Leadership Capability and Performance
Module 3: Developing and leading teams to achieve organisational goals and objectives
Module 4: Reflective Practice

Module 5: 1-2-1 Tutorial Session

Next intake - 5th May 2021

Please complete our enquiry form and a member of our team will be in touch with more details on availability and how to book. 

Please note that places on this programme are highly competitive.

One Module  - £95 

Three Modules - £270 

All 6 modules (ILM Endorsed) - £520 

Full Change Maker and ILM Level 5 accredited programme - £1620 (ILM top-up accreditation offered at a £1100).

The change maker BLOG

We will be sharing blogs from our trusted thought leaders. They will complement the range of topics that you’ll delve into during the virtual delivery of the Change Maker Programme. 

The Change Management Podcast

The Change Management Podcast, hosted by Dr Louise Bright, Director of Research and Business Engagement at USW, will give you exclusive access to USW’s thought leaders who are at the helm of supporting organisations to solve their business problems. We’ll also feature special guests who will give honest reflections on their experiences of change, the impact it has had on themselves, their teams and their organisations.