Getting Ready to Learn

Additional Support

The University has a wealth of support available, providing advice and guidance during your time at university for a range of issues, from health and wellbeing to money advice and progression.

Getting Ready to Learn Getting Started
An open day visitor getting money advice from a member of staff at an open day information fair.

Additional Support

Whether you are new to the University or returning for another year, it is important to make sure that you look for help when you need it.

We have put together a few quick tips that may help support you as we go into the new academic year.

  • If you are experiencing difficulties at university, please seek help straight away. There are a range of Support Services for you; offering 1:1 support and lots of self- help guides for you to explore.
  • USW offers a Wellbeing Service which provides advice and support to all USW students.
  • USW is committed to inclusion for all its staff and students. You may wish to explore our Equality and Diversity Policy Statement to find out more about our commitment.
  • Don't forget, your Students’ Union can help ensure that the collective concerns of students at USW gets heard. Your Students' Union Exec Officers are responsible for ensuring students feel represented on matters relating to mental health, wellbeing, and equality and diversity.

Wellbeing and your learning

It is important that you are able to learn to your full potential during your time at university. Visit Wellbeing and Your Learning to find out how you can become an active learner whilst studying, learn about some of the challenges that most commonly affect students, and where to go if you need help.

The Disability Service provides information, advice and guidance to, and co-ordinates support for, disabled USW students. This includes students with physical, sensory, mental health or unseen disabilities, specific learning difficulties (e.g. dyslexia) and autism.  

If you have a disability and require support during your studies, you will need to complete a Wellbeing and Disability Data Consent Agreement and make an appointment with a Disability Adviser.

Whether you are a new or a returning student, your student journey at USW develops as you progress through each year. You may wish to explore USW's Your Student Journey pages which have been tailored according to each year of study and the expectations and challenges it sets.

Managing your money at University can be a challenge. The Student Money Advice Team provide advice and information to help you make informed decisions about your funding and finances.

Want to know more about student life, what it’s like to study a course, living in South Wales or what it's like to study at USW? Chat to our Unibuddies, a group of student ambassadors who have been there, done that and got the USW t-shirt.

Would you like to talk to another student in your study area about life and study at USW? The USW Student Mentoring community offers you the chance to do both!

Visit the How Does Mentoring Work page and make a note of the student mentoring address in the "Contact Us" section so you know how to:

  • Ask for a mentor (year 1);
  • Train to become a mentor (rising year 2 +); and
  • Apply for paid Super Mentor Roles (years 2 & 3/Masters).