Useful contacts

Need help?

Advice Zone FAQs give answers to everything from enrolment issues to timetables, paying your tuition fees, student loan information, health and wellbeing and much more.

Once you have an active IT account you can sign into Advice Zone Online to ask your questions.

The Advice Zone offers a welcoming first point of contact for all your student enquiries

Tel: 01443 482540

Further contact details

Accommodation Services 
Tel: 01443 482044 

Childcare - Acorn Nurseries

We offer on campus childcare at Treforest through Acorn Nurseries, serving both Treforest and Glyntaff.

Acorns at USW Tel: 01443 407 815

Placement Manager Tel: 02920 382 009

Nursery Opening Times: 7.30am – 6pm

Student Money Advice Team

Tel: 01443 483778 (open 9am – 12pm) Please note that in-depth enquiries may require a telephone or face-to-face appointment with the Student Money Team.
General e-mail:
Scholarships e-mail: 

Health Service

Our nurse-led University Health Service offers a wide range of services to students. Walk in or phone in for advice on all types of ailments and problems. We are here to act as a supplement to the service provided by your GP.

Treforest, Cardiff and Glyntaff campuses
Tel: 01443 482081    
Address: Health Centre, University of South Wales, Treforest campus, H-block, Pontypridd, CF37 1DL

Newport City campus

Tel: 01633 435391/432505

The Students' Union

Treforest, Glyntaff and Cardiff campuses
Tel: 01443 483500

Newport City campus
Tel: 01633 432076

Disability Service

The Disability Service provides a confidential and professional service where you can discuss individual requirements on your terms. 

Pontypridd and Cardiff
Tel: 01443 482080

Tel: 01633 432657

Immigration and International Student Advice

Tel: 01443 482083
Address: Immigration and International Student Advice, H027, University of South Wales, Pontypridd, CF37 1DL

Pay for Tuition, Accommodation, Trips and more

Secure online payment options are available to anyone to make one-off payments or payment arrangements personally or on behalf of students, or to make purchases through our online store.
Student ID number and the student date of birth are required in order to access online payments

The Chaplaincy

Tel: 01443 654060

Student Safety

From contact details you can save in your phone, to protecting your property and community policing. Find out what the University does to protect you.

Find a Room

Find a room on any campus using this easy app.

Travelling to Campus

Information on travelling to the University by road, rail and bus networks as well as car parking information.

Nursing and Midwifery Queries

Tel: 01443 483853 



Treforest Sport Centre
Tel: 01443 482681    
Address: USW Sport Centre Treforest, University of South Wales, Pontypridd, CF37 1DL

USW Sport Park
Tel: 01443 654747
Address: USW Sport Park, Main Avenue, Treforest Industrial Estate, Treforest, CF37 5UP