Contact us

Advice Zone


Need help?

The Advice Zone FAQs can help with everything from enrolment issues to paying your tuition fees, health and wellbeing and much more.

Once you have an active IT account you can sign into Advice Zone Online to ask your questions.


The Advice Zone offers a welcoming first point of contact for all your student enquiries

Tel: 01443 482540

Further Contact Details

Accommodation Services

The Accommodation Services reception is open 24 hours a day, 365 days a year for emergencies.

Tel: 01443 482044 
E-mail: accom@southwales.ac.uk


The Chaplaincy

Whether you are a student at the CardiffGlyntaffNewport or Treforest campus, the Chaplaincy is available to you as an open and affirming service.

Tel: 01443 654060
E-mail: chaplaincy@southwales.ac.uk


Childcare - Acorn Nurseries

We offer on campus childcare at Treforest through Acorn Nurseries, serving both Treforest and Glyntaff. 

Acorns at USW Tel: 01443 407 815
Placement Manager Tel: 02920 382 009

Nursery Opening Times: 7.30am – 6pm


Disability Service

The Disability Service provides a confidential and professional service where you can discuss individual requirements on your terms. 

Pontypridd and Cardiff
Tel: 01443 482080
E-mail: disabilityadviser@southwales.ac.uk

Newport
Tel: 01633 432657
E-mail: disabilityadviser@southwales.ac.uk


Find a Room

Find a room on any campus using this easy app.


Health Service

Our nurse-led University Health Service offers a wide range of services to students. 

Treforest, Cardiff and Glyntaff campuses
Tel: 01443 482081    
E-mail: health@southwales.ac.uk 
Address: Health Centre, University of South Wales, Treforest campus, H-block, Pontypridd, CF37 1DL

Newport City campus
Tel: 01633 435391/432505
E-mail: health@southwales.ac.uk


Immigration and International Student Advice

Tel: 01443 482083
E-mail: international.advice@southwales.ac.uk
Address: Immigration and International Student Advice, H027, University of South Wales, Pontypridd, CF37 1DL


Nursing and Midwifery Queries

Tel: 01443 483853 
Email: caresciences.admissions@southwales.ac.uk


Pay for Tuition, Accommodation, Trips and more

Secure online payment options are available to anyone to make one-off payments or payment arrangements personally or on behalf of students, or to make purchases through our online store.
Student ID number and the student date of birth are required in order to access online payments.


Sport

We have some of the best facilities in the UK, offering clubs, courses and qualifications.

Treforest Sport Centre
Tel: 01443 482681    
Address: USW Sport Centre Treforest, University of South Wales, Pontypridd, CF37 1DL

USW Sport Park
Tel: 01443 654747
Address: USW Sport Park, Main Avenue, Treforest Industrial Estate, Treforest, CF37 5UP


Student Money Advice Team

Tel: 01443 483778 (open 9am – 12pm) 
Please note that in-depth enquiries may require a telephone or face-to-face appointment with the Student Money Team.
General e-mail: money@southwales.ac.uk
Scholarships e-mail: scholarships@southwales.ac.uk 


Student Safety

From contact details you can save in your phone, to protecting your property and community policing. Find out what the University does to protect you.


The Students' Union

The Students’ Union is all about representing you, so if there’s something you need, we can help.

Treforest, Glyntaff and Cardiff campuses
Tel: 01443 483500

Newport City campus
Tel: 01633 432076


Travelling to Campus

Information on travelling to the University by road, rail and bus networks as well as car parking information.