Psychology lecturer publishes report to address the culture change required in NHS

Michal Tombs Psychology lecturer.JPG

Senior lecturer and Registered Occupational Psychologist Dr Michal Tombs-Katz has recently had a report published by the British Psychological Society Division of Occupational Psychology.

Following the landmark publication of the Francis Report in February 2013, the monumental task of implementing its recommended culture change within the NHS has dominated the healthcare policy landscape. 

To address this issue, Dr Michal Tombs-Katz was one of a number of occupational psychologists invited by the Division of Occupational Psychology to address the question of how this culture change will be implemented. 

 By employing occupational psychology evidence and expertise, each of the chapters of the report explores different aspects of organisational culture - from the boards to the wards of hospitals - that must be addressed simultaneously, in order to create an NHS that is patient-centred and safety focused.

 Drawing on evidence and her expertise in the field, Michal’s chapter focussed on ‘Fostering a continuous learning culture in the NHS: The role of leadership’.

 Michal highlighted the culture whereby signals of poor quality and deterioration of care are explained away, is a culture that fails to embrace its strategy for continuous learning.

 Talking to key stakeholders within the NHS and Health Boards enabled Michal to present that the main challenge for leadership in the NHS - to address the barriers that inhibit motivation and volition and prevent workers from fully engaging in the learning process, particularly informal learning.

 Find out more about studying psychology at the University of South Wales.


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