USW therapy


Service Update - July 2020

For anyone seeking Counselling, we are able to offer remote counselling sessions via telephone or video calls. This will continue until we are able to resume face-to-face counselling clinics at Newport City Campus.

We can offer a range of counselling options depending on your needs.  Typically we provide a block of counselling sessions, consisting of 8 sessions per block.  Our price is £30 per session, Inc. of VAT.  

Alternatively we can offer Cognitive Behavioural Counselling sessions which can be from 10 – 12 sessions per block.  The price is also £30 per session. (Inc. of VAT). 

In addition, we are able to  both Music and Art Psychotherapy at a cost of £30 per session (Inc. of VAT)

To refer yourself, or on behalf of someone else, please scroll down to the 'How to refer' section of this webpage. 

USWTherapy is a therapeutic service, offering a range of psychological therapies to professionals, businesses, third sector organisations and members of the public alike.

The service has grown considerably since established as Newport Community Counselling Service in 2011.  USW Therapy has a strong history of running a professional counselling service for the residents of Newport and surrounding areas and working in partnership with statutory and third sector organisations and local businesses.  From our suite of counselling rooms we are able to offer a range of  services to people and organisations from the South Wales area, including (but not limited to) Newport, Cardiff, Caerphilly, Treforest, Usk, Cwmbran and Chepstow. The service offers both a funded and a reduced cost service. 

Our service is an organisational member of British Association for Counselling and Psychotherapy (BACP), which means that we work within their Ethical Framework for Good Practice in Counselling & Psychotherapy.

Counselling offers a regular space and time to talk or think about your worries or difficulties. It helps to explore your feelings and looks at how you may wish to change things in your life.

You may choose to use counselling for:

  • Resolving problems
  • Making choices
  • Coping with changes
  • Gaining insight and understanding
  • Improving your relationship with others
  • Working through difficult feelings

Types of difficulties may include:

  • Family difficulties and relationships
  • Abuse
  • Trauma
  • Bereavement
  • Anxiety
  • Bullying
  • Health related difficulties
  • Low self esteem
  • Anger
  • Self harm

...or any other issues that are troubling you.

Is Counselling Private?

Counselling is a confidential service. We will not share your personal information with anyone without  to anyone your consent. The only exception to this is if you, or someone else, are at risk of significant harm. Our counsellors may also discuss their counselling work with their clinic supervisor to ensure high standards are maintained.  This is considered best practice.

What can I expect from a therapy session?

Therapy is a way to explore difficulties and problems objectively.  It will take place within the context of a supportive, trusting relationship with a specially trained therapist, working alongside you to develop goals towards finding your own path forward.

During the first session, your therapist will negotiate a confidential contract with you.  He/she will encourage you to discuss your difficulties and expectations.   Therapists are trained in a variety of approaches and techniques,  used to assist their work with you. 

The service is able to cater for clients of all ages, including children, young people and adults. Our service is mainly run by postgraduate student counsellors and psychotherapists. We offer four different types of therapy within the service, as well as specific approaches to working with children and young people. Below is a summary of each therapeutic approach we use, but for more information, please click on the relevant links found within each heading.

Cognitive-Behavioural Therapy

Cognitive Behavioural Therapy is a talking therapy that has been proven to help with a wide range of difficulties. CBT looks at our thoughts, feelings and behaviours and how these are linked; the way we feel is affected by the way we think and behave. Problems are broken down into smaller parts so that we can disrupt the negative cycles we find ourselves stuck in. This means we can start to break things down and understand what can sometimes feel like overwhelming problems or emotions. More specifically, the therapist and client work together in changing behaviours, or thinking patterns, or both. 

Integrative Therapy

Integrative counselling and psychotherapy is a type of talking therapy that recognises that people are diverse and complex, so that it may be helpful for a therapist to draw on more than one counselling approach, in order to meet the individual needs of each client. Research evidence suggests that it is primarily the relationship formed between therapist and client that has the most positive influence on whether having therapy is successful. So, a strong emphasis is placed on building a trusting therapeutic relationship with you, in order to have a firm foundation for the work you do together. Once you and your therapist have had a chance to understand the issues that have brought you to counselling, he or she will discuss with you how you might work together to address your concerns.

Art Therapy

Art psychotherapy is a psychological therapy available to those who may find verbal therapy and expression difficult to access or not enough. Arts-based materials, tools and resources are used in this therapeutic approach as its primary mode of expression and communication. Within this context, art is not used as diagnostic tool but as a medium to address issues relating to emotional, psychological and physical health and well-being. Art psychotherapy is provided in groups or individually, depending on clients' needs. It is not a recreational activity or an art lesson, although the sessions are often enjoyable. Clients do not need to have any previous experience or expertise in creativity and art making.

Music Therapy

In music therapy, people work with a wide range of accessible instruments and their voices to create music that reflects their emotional and physical condition.  This enables them to build connections with themselves and others musically.  Talking about the music and the personal challenges they are facing is also part of a session.  In addition to this, therapists are able to work receptively, with music and songs that you connect with and use it as a springboard to explore your difficulties, and enable you to create your own songs that tell your own stories. No musical knowledge is needed to access music therapy.

Children and Young People

Counsellors who work with young people have mostly completed a specialist training in working with this client group in addition to their own initial training. They come from a variety of modalities which include verbal therapies and also art psychotherapy and music therapy, but have been taught the Geldard and Geldard Proactive model which is a way of working with young people in three stages: joining, assessing and addressing. This model encompasses adolescent communication skills, creative and symbolic strategies and is rooted in existentialist and social constructionist philosophy. They have an in depth understanding of child and adolescent development as well as a range of specific legal, ethical and mental health issues and ensure that they offer a reparative relationship, based in attachment and neuroscientific theories at the core of their work.

Our clients' feedback is important to us - it helps inform us about how clients found the service and enables us to shape the service going forward. Below is some of the feedback about previous clients' experiences within the service:

  • 'Gaining outside perspective on issues was comforting. Useful to touch upon what causes the anxiety and how maybe panic is a response to lack of control in a situation'
  • 'I found that just coming and speaking to my counsellor every week has helped me significantly by helping get my thoughts and worries off my chest and look on he positive side of things.'
  • 'It has helped me to stand up for myself more, and believe in myself, more confidence. I have learnt to plan my activities better, to reduce stress and anxiety.'

You can refer yourself or you can ask your GP or other professional organisation to refer you on your behalf. You may either call the number above, or complete our referral form below. Once completed, a member of the team will respond within 72 hours.

How much does it cost?USW Therapy Service offers a range of counselling options depending on your needs. Typically, we provide a block of counselling sessions, consisting of 8 sessions per block.  Our price is £30 per session, Inc. of VAT. 

We routinely carry out an initial assessment prior to accessing counselling.  This helps us to understand your needs and ensure we can provide you with the right service at the right time.  Assessments take approximately 45 minutes at no cost and can be take place via telephone.

 Alternatively, we can offer Cognitive Behavioural Therapy.   10 – 12 sessions per block are provided.   The price is £30 per session. (Inc. of VAT).  

Individual Therapy Sessions

Individual therapy lasts for an hour and appointments take place at the same time each week. Payments will be taken prior to each appointment. If you are unable to attend a therapy session, please let us know before 24 hours before your appointment.

Privacy Notice

Your information is important to us. To access our Privacy Notice, please read the Privacy Notice (Adults)

 to find out what we do with your information. 

For all enquiries relating to USWTherapy, including information on how to refer, please contact the Administration Team. You can do this by emailing the service, or contacting us by phone:

Complaints procedure

If you are unhappy about any area of your counselling or psychotherapy or accessing the service we would like to know so that we can deal with it as soon as possible.

If you are currently accessing the service you can ask to speak to the receptionist in private before or after your session. If you would prefer to speak to us another way you can call us on 07825 192 605 or email the Service Manager. We will do our best to respond as soon as possible.

You can find a copy of our full policy here.

Finding the Service

The clinic is located in the Main building, room A21 in the City Campus of the University of South Wales. Please see the maps below for further details about finding USWTherapy:

University of South Wales
Usk Way
NP20 2BP

Map of Newport City Centre
Map of USWTherapy Location in City Campus

If you are travelling by Bus:

The Newport City Campus is easily accessible by public transport is located opposite the Newport Leisure Centre, and a few minutes walk from the Newport Bus Station. Please refer to the Newport bus website for timetable information.

Please note that there is no parking on site.