Accessibility statement for Loop

This accessibility statement applies to

This website is run by the University of South Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is.

We hope this will make it easier for you to access the information you need.

The ‘Loop’ website has the following issues

We know some parts of the website are not fully accessible: 

  • Some of the text on our website is not as easy to read as it could be due to poor contrast. 
  • Some of our interactive elements such as forms and buttons do not have useful labels or text, making them harder to use. 
  • Our page structure is sometimes not as clear as it should be making it harder to make sense of the information based on how it’s structured. 
  • We have some slideshows and ‘carousels’ that are not easily used with a keyboard. 
  • We have not correctly set a language attribute, making it harder for Screen Readers to work with the site.

Feedback and contact information. 

Please contact us if you have an accessibility query including: 

  • If you are experiencing issues with accessing information or using the website 
  • If you find an accessibility problem not listed on this statement 
  • If you have positive feedback on the accessibility considerations made. 

When contacting us, please provide:     

  • The web address of the page where you found the problem.     
  • A description of the problem (and whether this was mobile or desktop).   
  • The name and, if possible, version of the web browser being used.     
  • Details of any assistive technology being used (for example, a screen reader). 

The contacts are 

Email [email protected]

Contact Us -

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please Contact Us.

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

Find out how to contact us

Technical information about this website’s accessibility 

The University of South Wales is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content 

We formally test the accessibility of our website on a regular basis against WCAG 2.1 AA standards.  

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now. If you find something that does not work that we missed, remember to contact us.

Non-compliance with the accessibility regulations 

This section covers issues that we need to fix and are working to do so. 

We may need to work with 3rd party suppliers to fix some issues.

Color Contrast 

The text in our ‘badges’ showing numbers of responses does not have sufficient contrast. This can cause text to be difficult to read, especially for those with low vision, poor eyesight, or colour blindness (WCAG: 1.4.3). 

We plan to fix this.

Missing Language attribute 

We have not declared a language in our HTML, making it harder for screen readers to use the site. (WCAG: 3.1.1)

We plan to fix this.

Missing a Label on form elements 

We have incorrectly labelled some of our form elements on our reports page, thus making them harder to use. (WCAG: 1.3.1, 4.1.2) 

We plan to fix this.

Heading Levels are inconsistent. 

Our Heading levels on this site are not consistent with WCAG best practice. 

We plan to fix this.

Disproportionate burden 

We are not claiming disproportionate burden for this site. 

Preparation of this accessibility statement 

We automatically tested the following of pages to represent a typical journey through the site. 

 pages tested. 

This statement was prepared on 15th February 2021. It was last reviewed on 15th February 2021  

This website was last tested on  . The test was carried out by IT Services in the University of South Wales.