UniLife: Accessibility

UniLife Accessibility Statement

This accessibility statement applies to UniLife a portal for USW students. It's the main way the University communicates with current students, through news, promotions, alerts and more. https://unilife.southwales.ac.uk.

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This website is run by the University of South Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts utilising an external accessibility tool 
• Zoom in up to 400% without the text spilling off the screen
• Navigate the website using just a keyboard
• Listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The UniLife website uses MyDay a third-party application developed by Collabco Ltd. and is not fully under our control. MyDay is a customisable digital campus that collects, displays and pushes information from disparate IT systems. 

Accessibility information for this statement is based on their accessibility statement published on 24 April 2025.

https://collabco.elevio.help/en/articles/341-2025-accessibility-statement-for-myday-developed-by-ready-education

The following accessibility issues are present:

• Image alt text is not used correctly in places
• There are heading structure issues on some of the pages
• Some pages have issues with controls not being implemented or labelled correctly
• There are some text and non-text elements with insufficient contrast
• There are both presentation and clarity issues with text links
• Some page elements are not keyboard accessible
• A focus indicator is not visible for a couple of page elements
• There are some interactive elements with unclear or missing programmatic labels and the role and state of some elements is also unclear

Alternative formats

We've designed our content to be as accessible as possible. However, if you experience barriers, you can request alternate formats

For more information, please email [email protected] or contact us.

Feedback and contact information

We’re always looking to improve the accessibility of this website.

Please contact us if you have an accessibility query, including:

• If you are experiencing issues with accessing information or using the website
• If you find an accessibility problem not listed on this statement
• If you have positive feedback on the accessibility considerations made.

When contacting us, please provide:    

• The web address of the page where you found the problem.    
• A description of the problem (and whether this was mobile or desktop).  
• The name and, if possible, version of the web browser being used.    
• Details of any assistive technology being used (for example, a screen reader).   

  Please email [email protected] or contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

MyDay is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The reasons for non-accessible can be found on MyDay published Accessibility Statement in the “Areas of Non-compliance with the accessibility regulations” section. 

MyDay Accessibility Statement last updated: 24 April 25

https://collabco.elevio.help/en/articles/341-2025-accessibility-statement-for-myday-developed-by-ready-education

Non-compliance with the accessibility regulations

If you find an issue that has not been identified, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

Ongoing improvements are made dynamically throughout the year following feedback from our ongoing audit processes and users.

Disproportionate burden

We are not claiming a disproportionate burden for our website.

Content that’s not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

European Accessibility Act (EAA)

While this website is designed to meet the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, which require compliance with WCAG 2.2 Level AA, we are actively reviewing and updating our content and services in line with the European Accessibility Act (EAA), which comes into effect on 28 June 2025.

This website is partially compliant with technical standard EN 301 549 v.3.2.1. See Non-accessibility content section for more details.

What we’re doing to improve accessibility

The University of South Wales is doing the following to improve accessibility:

• We are developing a Digital Accessibility Policy
• We have a Digital Accessibility Working Group to monitor and coordinate Digital Accessibility of our Services and Systems

Preparation of this accessibility statement

A representative sample of pages of the website were tested from each area of the website against the WCAG 2.2 AA guidelines using automated tools (axe DevTools Pro v4.4.2 and Microsoft Accessibility Insights) on Google Chrome and Firefox browsers on Mac OSX and Windows.

In addition to our testing, the supplier of the MyDay platform tested for compliance with the WCAG v2.2 level A and level AA using Web Usability.

This statement was prepared on 01/10/2024.

This website was last tested on 24/11/2025.

It was last reviewed on 24/11/2025 by USW.

It was last reviewed on 24/04/2025 by Collabco.

This accessibility statement is reviewed annually.