We offer in-person Drop-in sessions at Treforest, Cardiff and Newport campuses.


Contact Us

Treforest Campus

We offer in-person Drop-in sessions at Treforest campus.

Location: Hirwaun Building, The International Zone in H102.

Monday                   10am - 11:30am and 2pm - 3:30pm
Tuesday                   CLOSED
Wednesday             10am - 11:30am and 2pm - 3:30pm
Thursday                 CLOSED
Friday                      10am - 11:30am and 2pm - 3:30pm

Please note that we remain contactable outside of these Drop-in hours:
Phone: 01443482083
Email: [email protected]

Please allow 3-5 working days for a response. This could be longer during peak periods. 

Please note that the during formal University vacation periods services may be reduced. If you require an urgent appointment, please email [email protected] at least 48 hours in advance.

Cardiff Campus

We offer offer in-person Drop-in sessions at Cardiff campus.

Location: Situated near to the Advice Zone desk.

Last Wednesday of every month, from 10am - 12pm and 1pm - 3pm

Please note that we remain contactable outside of these Drop-in hours:
Phone: 01443482083 
Email: [email protected] 

Please allow 3-5 working days for a response. This could be longer during peak periods. 

Please note that the during formal University vacation periods services may be reduced. If you require an urgent appointment, please email [email protected] at least 48 hours in advance.

Newport Campus

We offer in-person Drop-in sessions at Newport campus.

Location: Advice Zone desk.

Second Wednesday of every month, from 10am - 12pm and 1pm - 3pm.

Please note that we remain contactable outside of these Drop-in hours:
Phone: 01443482083
Email: [email protected] 

Please allow 3-5 working days for a response. This could be longer during peak periods. 

Please note that the during formal University vacation periods services may be reduced. If you require an urgent appointment, please email [email protected] at least 48 hours in advance.

Keeping appointments

IAS is a very small team and missed appointments make it difficult for us to run our service efficiently. If you are unable to attend a pre-arranged appointment, please contact us by phone or by email as soon as possible so that we can use the time to best effect in supporting other students.
If you are late for an appointment, you may be required to re-arrange. At very busy times this might not be possible for a few days or weeks so please make every effort to arrive on time and fully prepared for your appointment.