Data and Digital Transformation

Intro
Leadership Essentials for Digital Transformation is a four-day leadership programme designed to build the skills, confidence, and strategic mindset needed to lead successful digital change. It focuses on leadership, organisational transformation, and culture change, helping participants turn digital ambition into practical action.

Who’s it for?
Mid-senior leaders, heads of service, change agents, and managers in decision-making roles across public, private, and third sector organisations.

What will you learn?
The course will develop your understanding of why digital transformation matters and how to lead it effectively. You will learn how to create a clear digital vision, engage stakeholders, build an innovative and inclusive culture, and deliver sustainable change through agile leadership, governance, and accountability.

Why choose this course?

• Designed for leaders who need practical skills to drive digital transformation, not technical expertise
• Combines leadership tools, workshops, peer learning, and real-world case studies
• Builds confidence to lead teams through technological and cultural change
• Supports organisations to strengthen digital capability and readiness

Price
Price - £200pp
This is being offered as a fully funded course for public and third sector organisations in Wales until March 2027

Upcoming course dates
4-day course

30 September, 7 October, 14 October , 21 October 2026 (face-to-face, Newport)

17 February, 24 February, 3 March, 10 March 2027 (face-to-face, Newport)

Book your space

Intro
Designing Change: Human-Centred Innovation for Wales is a four-day, practice-based programme that equips leaders and managers with design thinking and UX skills to improve services, policies, and processes. Participants work through the full innovation cycle, including understanding user needs, defining problems, generating ideas, prototyping, and testing solutions, all whilst using real organisational challenges. The course builds confidence to lead change, foster collaboration, and embed more user-focused, innovative ways of working across organisations.

Who’s it for?
Leaders, managers, and decision-makers in both public and private sector organisations who are seeking to innovate processes and improve access to products and services.

What will you learn?
On this course, you will learn how to apply human-centred design thinking and UX principles to real organisational challenges, from understanding user needs through to testing and refining solutions. You will develop practical skills in user research, problem definition, ideation, prototyping, and iterative improvement, using tools such as empathy mapping, journey mapping, and “How Might We” statements. You will also build confidence to lead collaborative, evidence-based innovation and embed more user-focused approaches to change within your organisation.

Why choose this course?

• Build practical capability in leading user-centred innovation to tackle complex organisational challenges
• Gain confidence using proven design thinking and UX methods to improve services, policies, and processes
• Apply structured, creative approaches that strengthen collaboration and drive a culture of continuous improvement
• Work on real-world challenges to ensure learning is directly relevant and immediately usable in your organisation

Price
Price - £200pp
This is being offered as a fully funded course for public and third sector organisations in Wales until March 2027

Upcoming course dates
4-day course
11 November (face-to-face, Newport) 18 November, 25 November, 2 December 2026 (face-to-face, Newport) 

24 March (face-to-face, Newport), 31 March, 7^th April, 14^th April 2027 (face-to-face, Newport)

Book your place

Intro
Digital Horizons: Threads, Twins, Technology, and Transformation is a four-day leadership programme that builds digital understanding, confidence, and capability in a rapidly evolving technological landscape. It equips leaders to navigate emerging technologies, lead transformation effectively, and turn digital opportunities into real organisational value.

Who’s it for?
Leaders, managers and decision makers in both public and private sector organisations who are seeking to innovate processes and improve access to products and services.

What will you learn?
The course will aim to develop your understanding of the digital ecosystem, including data, AI, and emerging technologies, and how to apply these tools to improve decision-making and organisational performance. You will build your confidence in leading digital transformation, using platforms like Microsoft Copilot and Power Platform, while addressing key issues such as data ethics, culture, and cybersecurity.

Why choose this course?

• Designed specifically for leaders who need to understand digital change at a strategic and organisational level rather than a technical one
• Combines real-world case studies, expert input, and a live cybersecurity simulation to bring learning to life
• Helps organisations reduce risk and improve decision-making in fast-changing digital environments
• Supports professional development by strengthening leadership confidence in navigating complex digital and AI-driven change

Price
Price - £200pp
This is being offered as a fully funded course for public and third sector organisations in Wales until March 2027

Upcoming course dates
4-day course

2 September, 9 September, 16 September (virtual) and 23 September 2026 (face-to-face).

13 January, 20 January, 27 January 2027, 3 February (face-to-face)

28 April, 5 May, 12 May, 19 May 2027 (face-to-face)

Book your place

Intro
Digital Storytelling is a practical five-day course designed to build the confidence and skills needed to help people share their stories and experiences through digital media. It combines storytelling techniques with hands-on audio and video editing skills, enabling participants to create meaningful and engaging digital stories from start to finish.

Who’s it for?
Anyone with an interest in storytelling for change, communication, engagement, or research across public, private, and third sector organisations.

What will you learn?
The course will develop your understanding of how stories create impact and how to use digital storytelling effectively. You will learn how to structure compelling stories, capture stories through one-to-one conversations, record and edit audio, combine images with sound, and understand key areas such as consent, ethics, and governance.

Why choose this course?

• Practical, hands-on learning with the opportunity to create your own digital story
• Develops both technical skills and interpersonal storytelling techniques
• Covers ethical considerations, consent, and good practice when working with stories
• Ideal for professionals using storytelling for engagement, research, or organisational change

Price
£395pp

Upcoming course dates
5-day course
*New dates coming soon*

Book your place

Unlock the power of data to drive smarter decisions with our 1-day Data Leadership course, tailored specifically for leaders and managers. This hands-on workshop equips you with the strategic insight and practical tools needed to harness data effectively, improve service delivery, and foster a culture of data-informed decision-making.

Course Overview

This 1 day course aims to provide participants with a foundational understanding of data leadership, focusing on data-driven decision-making, data management, and fostering a data-centric culture within organisations.

Course Topics

Data-Driven Decision Making

• Definition and benefits

• Case studies and examples

• Interactive activity: Analyzing data to make a decision

Data Management

• Data quality, governance, and security

• Tools and best practices

• Challenges in data management

Creating a Data-Driven Culture

• Building a data-literate team

• Encouraging data usage in daily operations

• Promoting data-driven initiatives

Enabling Foresight with Data

• Using analytics for strategic planning

• Responding to industry trends

• Developing a data-driven strategy for a hypothetical company

Learning Outcomes

By the end of this course, participants will be able to:

• Understand the importance of data leadership in modern organisations.

• Implement data-driven decision-making processes.

• Manage data quality, governance, and security.

• Foster a data-driven culture within their teams.

• Utilise data to set strategic goals and respond to industry trends.

Who Should Attend?

This course is ideal for managers, team leaders, and professionals seeking to enhance their strategic decision-making through data, improve data governance, and foster a data-driven culture within their organisations.

Course Date and Times

No upcoming course dates. Please register your interest if you would like to book a place on this course.

Course Tutor

Dr Rebecca Peters is Head of Subject for Computer Science and Mathematics at USW, leading academic innovation across both disciplines. Her research focuses on data science and predictive analytics, with strong industry collaboration across South Wales.