Support and Guidance
There is lots of support available to colleagues and students at USW.
Additional help can be found on the Wellbeing Self-Help A-Z.
The Advice Zone offer support at Campus Advice Zones, which can be found at each of the University's four main campuses. Drop in to talk to a member of staff during term time between 9am - 4.30pm, Monday to Friday.
Get in touch to find out more.
STUDENT MENTORING SCHEME
The aim of the Student Mentoring Scheme is to support students' development throughout their journey at USW. New students are supported by established students, who are trained as mentors, as they settle into university life and study. Mentees are then encouraged to become mentors towards the end of their first year of study.
Student mentors have opportunities to develop personal and employability skills, a professional development portfolio and can apply for paid positions.
MENTAL HEALTH SERVICE MENTORING
Specialist Mentors provide one-to-one support for students with mental health conditions and/or Autism (ASD/ASC), helping them to achieve their full potential at university.
The mentors can provide support for many things, including organisation, time management, confidence, self-esteem and emotional resilience.
Course Representatives share the views of their fellow students with their Course Management Team so that learning and teaching can be improved for current and future students. They deal with matters such as timeliness of feedback, course content, teaching methods, availability of books in the library, communication with staff, and access to facilities after hours.
STUDENT VOICE REPRESENTATIVES
Student Voice Representatives (SVRs) aim to enhance learning, teaching and the student experience at USW. They attend faculty meetings and give feedback to course teams, propose solutions to problems, and have an active role in the organisation and management of the faculty. The SVR scheme is run by the USW Students’ Union.
RESOURCES FOR COLLEAGUES WITH DISABILITIES AND THEIR MANAGERS
The University is committed to promoting equal opportunities for everyone.
We recognise that colleagues with disabilities may require some practical adjustments, support or guidance to ensure, as far as possible, that we all have equal access to opportunities at USW.
DOMESTIC ABUSE SUPPORT
USW understands that domestic violence and abuse is a serious issue within society which affects the lives of many people.
The University is committed to heightening awareness of domestic violence and to providing guidance for colleagues and managers.
There is detailed guidance available for both USW and PSS employees on Connect.