BA (Hons) Hotel and Hospitality Management
Built on the principles of ‘real world learning’, this is the only hotel and hospitality management degree in the UK that is run in conjunction with a five-star hotel, The Celtic Manor Resort. Our ground-breaking collaboration with Celtic Manor aims to produce the next generation of skilled hotel and hospitality managers.
Through a combination of classroom-based learning and practical experience, you’ll gain a detailed understanding of every aspect of the hotel business, as well as exposure to the workings of a five-star venue. You will have the opportunity to develop practical and professional skills from the ground up. You will be given exposure to industry experts from all areas of the hotel and hospitality industry, on-the-job training, interactive workshops and individual coaching sessions.
The practical learning is underpinned by theory, so you will learn about the concepts of hospitality operations and management in the classroom at USW’s Newport City Campus.
Please note that due to the impact of the Covid-19 pandemic and based on student feedback, we have reviewed the course structure and delivery patterns for future years. This course page has been updated to reflect revised arrangements, subject to final confirmation from Celtic Manor.
The first year focuses on the fundamentals of hotel business, sustainable food and beverage management, and customer service and quality systems. You will also start to gain practical work experience at the Celtic Manor, right from the first term. The second year will prepare you for managing the overall operations of a hospitality business eﬀectively. As well as spending a significant amount of time gaining further practical experience, your studies will cover rooms division management, revenue management and digital marketing for hotels. During the third year, you will learn about sustainable hotel operations, managing diversity, and international business. You will also continue gaining practical work experience at the Celtic Manor, with a focus on managerial level operations.
Please note that work-based learning modules include some evening and weekend shifts, in order to experience the full range of hospitality contexts.
Year One: Hotel and Hospitality Management Degree
In Year One you will study the following specified modules, alongside undertaking experience hours at the Celtic Manor (which will focus on operational aspects):
• Hospitality work based learning
• Critical reflections on work based learning
• Project based learning
• Hospitality in context
• Sustainable food and beverage management
• Customer service and quality systems
Year Two: Hotel and Hospitality Management Degree
In the second year, you will continue undertaking experience hours at The Celtic Manor, which will focus on supervisory aspects. Modules studied will include:
• Sector work based learning – practice & reflection
• Professional practice
• Digital marketing for hotels
• Rooms division management
• Strategies for revenue management
Year Three: Hotel and Hospitality Management Degree
Year Three experience hours at Celtic Manor will focus on managerial aspects. Modules studied will include:
• Professional practice with specialisation
• Critical reflections on learning in the workplace
• Leadership and Management
• International business Management
• Sustainable hotel operations
As noted above, the hotel and hospitality management degree course includes a significant number of work-based learning modules, meaning students may be required to work evenings and weekends, as well as potentially staying away from home. This may impact on students with disabilities and/or family commitments. Please contact course leader Guarav Chawla to discuss further.
Given that work based learning is an integral part of the course, students will be required to demonstrate competencies in a range of professional and operational areas that are required at a five star resort. The necessity to pass these core competencies, in addition to the academic requirements of the course, is formalised as a core element of assessment for each level of study.
You will be given in-house training by the Celtic Manor Resort, reinforcing the standards and professional expectations of operating within a five star resort. This, alongside a process of continuous monitoring, evaluation and feedback on progress, will provide you with support in meeting these standards. It is on these professional and operational standards that students are assessed for their suitability to continue their work based learning at Celtic Manor Resort.
Your studies will be underpinned by the latest research undertaken by the South Wales Business School Research Group. This means you will be taught by academics who are at the forefront of their specialist field.
Assessment methods replicate activities required in the workplace. You will also be assessed using a variety of methods, including essays, group work, presentations and online applications. There is only one exam throughout the course, in the third year.
Tina Thomas - Course Leader
We regularly revalidate courses for quality assurance and enhancement
At USW, we regularly review our courses in response to changing patterns of employment and skills demand to ensure we offer learning designed to reflect today’s student needs and tomorrow’s employer demands.
If during a review process course content is significantly changed, we’ll write to inform you and talk you through the changes for the coming year. But whatever the outcome, we aim to equip our students with the skillset and the mindset to succeed whatever tomorrow may bring. Your future, future-proofed.
The entry criteria below shows the qualification range within which the University will make offers. The University has a Contextual Admissions Policy, therefore, whilst most offers we make are at the top of the range, under the Policy we take certain aspects of an application into consideration and eligible UCAS applicants can receive a personalised offer or have results considered individually when you receive them. Here is a link to our Contextual Admissions Policy Statement.
Combinations of qualifications are acceptable and other qualifications not listed here may also be acceptable.
Typical A-Level Offer
BCC - CDD (this is equivalent to 104-80 UCAS tariff points).
Typical Welsh BACC Offer
Pass the Advanced Welsh Baccalaureate Diploma with Grade C/D in the Skills Challenge Certificate and BC - CD at A Level (this is equivalent to 104-80 UCAS tariff points).
Typical BTEC Offer
BTEC Extended Diploma Distinction Merit Merit - Merit Merit Pass (this is equivalent to 112-80 UCAS tariff points).
Typical IB Offer
Pass the International Baccalaureate Diploma with a minimum score of 29 overall including 5 or above in English at standard level
Typical Access to HE Offer
Pass the Access to HE Diploma and obtain a minimum of 80 UCAS tariff points.
GCSEs: The University normally requires a minimum 5 GCSEs including Mathematics/Numeracy and English at Grade C or Grade 4 or above, or their equivalent, but consideration is given to individual circumstances.
International Entry Requirements
We also welcome international applications with equivalent qualifications. Please visit the country specific pages on our “international website”:international website for exact details.
In general, international applicants will need to have achieved an overall IELTS grade of 6.0 with a minimum score of 5.5 in each component.
However, if you have previously studied through the medium of English IELTS might not be required, but please visit the country specific page on our international website for exact details. If your country is not featured please contact us.
Full-time fees are per year. Part-time fees are per 20 credits. Once enrolled, the fee will remain at the same rate throughout the duration of your study on this course.
August 2023 - July 2024 Fees
Full-time UK: £9000
Full-time International: £14100
At the University of South Wales, you’re investing in so much more than a degree. We strive to provide our students with the best possible experience, no matter what you chose to study. Whether it’s access to top of the range mac books and PCs, state-of-the-art facilities packed with industry-leading equipment and software, masterclasses and events led by industry experts, or a wide range of clubs and societies to meet likeminded people, better tomorrows start with extra perks.
Each course also has their own unique student benefits to prepare you for the real word, and details of these can be found on our course pages. From global field trips, integrated work experience and free course-related resources, to funded initiatives, projects working with real employers, and opportunities for extra qualifications and accreditations - at USW your future, is future-proofed.
As a student of USW, you’ll have access to lots of free resources to support your study and learning, such as textbooks, publications, online journals, laptops, and plenty of remote-access resources. Whilst in most cases these resources are more than sufficient in supporting you with completing your course, additional costs, both obligatory and optional, may be required or requested for the likes of travel, memberships, experience days, stationery, printing, or equipment.
|Travel costs *||
Students will be required to fund their own travel costs to and from their place of work, usually the Celtic Manor Resort.
Funding to help pay for (or cover) course tuition fees and living costs
Whilst you’re studying, you’ll have two main financial obligations – tuition fees and living costs. There’s lots of financial help available from the University of South Wales and external funding sources, that may provide loans (which have to be paid back) and grants, scholarships and bursaries (that don't).
To learn about course fees, funding options, and to see if you are eligible for financial support, visit our Fees and Funding pages.
Apply via UCAS if you are a UK residing applicant, applying for year one of a full-time undergraduate degree, Foundation Year, Foundation Degree or HND and you have not applied through UCAS before. If you are applying to study part-time, to top up your Foundation Degree or HND, or to transfer to USW from another institution, please apply directly.
International and EU students
Apply directly to the University if you live outside the UK.
Graduates can expect to enter employment or graduate training schemes within the industry. The hospitality and hotel sector operates all over the world, so you can go as far as your ambition and your talents will take you.
You’ll also graduate with key skills that employers in any sector will value, such as communication, reporting and presentations, as well as a significant amount of work experience on your CV.
Our Careers and Employability Service
As a USW student, you will have access to advice from the Careers and Employability Service throughout your studies and after you graduate.
This includes: one-to-one appointments from faculty based Career Advisers, in person, over the phone or even on Skype and through email via the "Ask a Question" service. We also have extensive online resources for help with considering your career options and presenting yourself well to employers. Resources include psychometric tests, career assessments, a CV builder, interview simulator and application help. Our employer database has over 2,000 registered employers targeting USW students, you can receive weekly email alerts for jobs.
Our Careers service has dedicated teams: A central work experience team to help you find relevant placements; an employability development team which includes an employability programme called Grad Edge; and an Enterprise team focused on new business ideas and entrepreneurship.