Helpdesk and Reception
The Estates & Facilities Helpdesk enables staff and students to log requests for maintenance, security and cleaning at the University.
To log a request, go to the Helpdesk or scan one of these QR codes, download the Planon Live app and enter the URL: https://usw-prod.planoncloud.com
iPhone (left), Android (right):
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How to log a request
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Please note, issues logged using the Helpdesk link and QR codes are monitored Monday to Thursday, 8am - 4pm and Friday, 8am - 3.30pm. Issues are not monitored over the weekend, or during public or University holidays.
For emergencies, 24/7 please call 01443 482222.
or general enquiries, please email [email protected].