Our Agent Network
We work closely with a network of approved agents who have been carefully chosen to offer assistance, counselling and visa support to prospective students.
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An agent cannot make offers on behalf of the University.
The agent has a contract with the University and will receive payment for students that enrol at USW.
Before you engage with an agent it is important to clarify if they charge for any services upfront. Do not make any payments for tuition fee deposits to any agent, these payments must be made directly to the University.
The UK Agent Quality Framework
We support the UK Agent Quality Framework (AQF) and pledge to create and maintain the highest standards of agent management, ensuring the UK remains the leading study destination for international students.
We have recently signed a pledge with the British Universities’ International Liaison Association (BUILA) and the British Council which declares that we are committed to:
1. Empowering students choice and enabling informed decision making
2. Ensuring good agent governance and professionalism
3. Promoting ethical agent practices, professional knowledge and competency
4. Increasing transparency and accountability
Read more about working with Educational Agents in the Student Guide to Choosing an Education Agent.
Feedback and Comments
If you have a complaint or any feedback about your agent please email us including the name of your agent and your student ID number.
[email protected]