Support for Students at USW
General Support
Advice Zone
The Advice Zone is a team of people within USW that acts as a first point of contact for all student enquiries. They can give confidential advice on anything that affects your ability to study. They work with other teams, including the services listed below, to help you get the overall support you need.
You can phone, email, or see the Advice Zone in person. You don't need to book an appointment. Contact the Advice Zone.
Advice Zone Online
Advice Zone Online is USW's online student support platform. It's used by the Advice Zone and by most of USW's other support services to offer information, answer questions, book appointments and more.
Specialist Services & Information
There's a wide range of support and services available to you as a USW student. Here are the main ones. If you don't know where to start, start with the Advice Zone.
A-Z list of student resources.
Academic Registry is a central department responsible for managing the administrative aspects of students' time at USW, such as information on exams, timetables and graduation.
For all of your information on accommodation while at University.
Our Careers Service are here to help you evolve your career options, develop skills, explore self-employment and access work experience.
Chaplaincy at the University of South Wales is an open and inclusive service to the whole community. It offers confidential and non-judgmental support to staff and students irrespective of faith, culture, gender or sexual orientation.
The Disability Advice Team helps people with disabilities transition to life at University, and supports them during their time as USW students.
USW Health Team is nurse-led and offers free health advice and support to all USW students. We form part of your overall healthcare provision, alongside your GP, pharmacist, dentist and the NHS.
IT Services are here to help you with your online student account (giving you access to email, printing and payments and more), Unilearn (your online learning environment), open access to computers on each campus, printing services, and media equipment.
The Centre for International English Students (CIE) offers a range of courses and support designed to help you improve your language skills, before and during your studies.
The Immigration Advice Service's main area of expertise is in the immigration law and rules and offer specialised advice and information for international students and their dependants.
As exciting as university can be, it can also come with challenges. Things can feel overwhelming, and you might need support with your wellbeing and mental health. We are here for you. Our advisers can talk to you to explore your needs, signpost you to help, and support you directly. We also offer a wide range of events to help improve your wellbeing.
If you’re studying a University of South Wales course through a Partner College, these pages tell you which provisions and services you can access from USW and which from your college.
For all of your information on tuition and accommodation payments.
Our mission is to empower students to achieve academic success by building confidence, independence, and lifelong transferable skills.
Our Student Money Advice Team can assist you with the financial side of your studies.
The Students' Union is a democratic organisation independent of the University and run by students, for students. The Student's Union run activities, events and venues to volunteering and skill-development.
USW Print and Design offer a range of print, design, copy and binding services for students, staff and external customers.
Your time at the University of South Wales should be enjoyable and successful whilst staying safe and secure. You may not personally come into contact with crime and reassuringly the majority of students don’t but by taking a few precautions, you can actively reduce the chances of opportunist behaviour.
Student Success Officers (SSOs) provide first-line advice and guidance to help you overcome barriers to your studies. SSOs are aligned to subject areas but can also assist with general queries.
Library Services provides a wide range of high-quality library and information services to USW students, academics and researchers. Have a look at our Library skills page to get you started.