There are several ways you can contact the Advice Zone.

Advice Zone Online

Ask a Question

You can use Advice Zone Online at any time to 'Ask a Question', which sends a message to us.

We'll respond within 5 working days (Monday to Friday) and you'll get a notification sent to your student email address, so check that email address regularly.

Appointments

Use Advice Zone Online to book appointments with USW's specialist support services. If you are unsure what appointment you need, or are unable to access Advice Zone Online, please contact the Advice Zone who will be able to book an appointment on your behalf.  

Telephone

01443 482540  (9.00am - 4.30pm, Monday to Friday) 

In-Person Support / Campus Advice Zones

There is a Campus Advice Zone on each of the University's four main campuses. Drop in to talk to a member of staff.

Campus Advice Zones

Cardiff Campus in the autumn

Cardiff Advice Zone

Open 8.30am - 4.30pm, Monday to Friday.

Cardiff Advice Zone is in CAA008, just inside the entrance of the Library in the Atrium. 

Cardiff Advice Zone
Lower Glyntaff campus

Glyntaff Advice Zone

Open 8.30am - 4.30pm, Monday to Friday.

Glyntaff Advice Zone is in GT L001, inside the entrance of the Library in Lower Glyntaff. 

Glyntaff Advice Zone
Newport City Campus

Newport Advice Zone

Open 8.30am - 4.30pm, Monday to Friday.

Newport Advice Zone is in NCC CB10C in the Library in Newport Campus.

Newport Advice Zone
Treforest campus Library

Treforest Advice Zone

Open 8.30am - 4.30pm, Monday to Friday.

Treforest Advice Zone is in TRL125, inside the Treforest Library and  Student Centre.

Treforest Advice Zone

Email

If you can, use Advice Zone Online to contact the Advice Zone. If you can’t access Advice Zone Online, then email your Campus Advice Zone. We will respond within 5 working days.

Cardiff  - [email protected] 

Glyntaff  - [email protected]

Newport - [email protected]

Treforest - [email protected]