Contact the Advice Zone
There are several ways you can contact the Advice Zone.
Advice Zone Online
Ask a Question
You can use Advice Zone Online at any time to 'Ask a Question', which sends a message to us.
We'll respond within 5 working days (Monday to Friday) and you'll get a notification sent to your student email address, so check that email address regularly.
Appointments
Use Advice Zone Online to book appointments with USW's specialist support services. If you are unsure what appointment you need, or are unable to access Advice Zone Online, please contact the Advice Zone who will be able to book an appointment on your behalf.
Telephone
01443 482540 (9.00am - 4.30pm, Monday to Friday)
In-Person Support / Campus Advice Zones
There is a Campus Advice Zone on each of the University's four main campuses. Drop in to talk to a member of staff.
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Cardiff Advice Zone
Open 8.30am - 4.30pm, Monday to Friday.
Cardiff Advice Zone is in CAA008, just inside the entrance of the Library in the Atrium.
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Glyntaff Advice Zone
Open 8.30am - 4.30pm, Monday to Friday.
Glyntaff Advice Zone is in GT L001, inside the entrance of the Library in Lower Glyntaff.
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Newport Advice Zone
Open 8.30am - 4.30pm, Monday to Friday.
Newport Advice Zone is in NCC CB10C in the Library in Newport Campus.
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Treforest Advice Zone
Open 8.30am - 4.30pm, Monday to Friday.
Treforest Advice Zone is in TRL125, inside the Treforest Library and Student Centre.
If you can, use Advice Zone Online to contact the Advice Zone. If you can’t access Advice Zone Online, then email your Campus Advice Zone. We will respond within 5 working days.
Cardiff - [email protected]
Glyntaff - [email protected]
Newport - [email protected]
Treforest - [email protected]