Asset Management & Procurement
The Service Quality Assurance Team (SQA) within IT Services is responsible for providing advice on hardware and software maintenance agreements and support facility arrangements.
This includes the management of services and negotiations with external suppliers. The team also acts in an advisory capacity on the installation and upgrading services of IT hardware and software. Arrangements for successful implementation of these services are facility managed via outsourcing agreements. The managed services, as outlined, underpin both the Corporate and Academic provision of IS services in conjunction with the University’s IS strategy.
The University participates in the purchase and distribution of Microsoft software via the “EES” and “Select” Agreements, in accordance with the IS strategy for the majority of its PC users. The management of these agreements is the responsibility of SQA.
Make a requestSQAT assists its University staff and student population in the provision of quotations for PC and related IT equipment and offers expert advice on specific IT technology requirements.
SQAT continually monitors the IT market in relation to its PC, peripherals and services operations, and as part of this process, it continues to obtain improvements in lower costs, whilst improving efficiencies and maintaining current standards.
- SQAT have recently introduced a streamlined hardware request process focussing on a list of standardised specifications for PC’s and Mac devices.
- Hardware requests can be submitted by an IT Coordinator only. The form can be accessed via the 'Make a request' link to the right >