Advice Zone Online is USW's online student support system. It's a central place where you can submit questions, book appointments, find events and complete certain administrative processes.

Login to Advice Zone Online

Login to Advice Zone Online with your student email address and password:

Advice Zone Online

If you have recently enrolled or changed your personal details, it may take up to 24 hours before you can access Advice Zone Online.

What can I do in Advice Zone Online?

Book an appointment

You can book an appointment with one of USW's specialist support services.

Pathways

Pathways are structured workflows designed for students to complete certain tasks or achieve specific goals. For example, you can use a pathway to update your personal details on USW's student records system.

Ask a question

You can submit a question via Advice Zone Online, which will automatically be sent to the correct University 'team'. When your question has been answered you will be sent an email, asking you to log into the system, to see the reply.

Your questions are stored securely in Advice Zone Online enabling you to search and track, current and previous queries. If your answer hasn't been resolved, Advice Zone Online makes it easier to interact with staff and find the answer you're looking for.

FAQs

Advice Zone Online links to Frequently Asked Question (and answers) on a range of support topics.

Events

Advice Zone Online lists upcoming events, and lets you book a place on any event that needs you to register in advance.

Privacy Statement

Advice Zone Online is covered by USW's Student Privacy Notice.

Accessibility Statement

Advice Zone Online is built on the Target Connect System, and covered by Target Connect's Accessibility Statement