Scheduling and Course File team

“There are currently 11 of us and we hail from all over the world!  You’ll find us spread across all the University campuses for the most part.  However, once a week we get together as a full team at one of the campus locations.

“The Scheduling team is responsible for building and refining teaching timetables for our on-campus students.  We also manage the ad-hoc room bookings, which can be anything from recruitment activities, to students needing a room for a SU club through to external bookings via Conferencing.  If anyone needs a space, we should be their first port of call!  

“The Course file team is a new addition and is responsible for making sure Quercus is up to date with course and module structures, which is hugely important now we’re moving to personal student and staff timetables from September.  Also, any queries that staff or students may have around access to courses and modules on Blackboard are managed by this team too.

“No two days are ever the same and can vary. Timetabling has been compared to completing a 3D puzzle with the picture on the box missing..…and pieces missing!   The Course file team are on a huge learning curve so every day is a school day. 

“The best part of the job? That’s easy, everyone without exception said, ‘the team’, which is a real testament to our camaraderie.  The pressure we work under knowing that every move we make can essentially impact on a student’s experience of USW, so having a great team around you is crucial.  

“In 2021 we were nominated for the University’s STARS Recognition Award for Professional Team of the Year.  We were thrilled and proud to have been nominated knowing our work and service was valued.”